Privacy Policy

At Elite Insurance Group, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiable Information (PII): This includes your name, address, email address, phone number, date of birth, and other information necessary to provide you with our services.

Payment Information: If you purchase products or services from us, we may collect payment-related information, such as credit card details or bank account information.

Non-Personal Information: This includes information about your device, browser type, IP address, and usage patterns when you interact with our website.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and collect analytical data.

2. How We Use Your Information

We may use your personal information for the following purposes:

To Provide Services: To deliver insurance quotes, process claims, and manage your policy.

Communication: To respond to your inquiries, send updates about your insurance coverage, and offer customer support.

Marketing and Promotions: To send you marketing communications about our services, promotions, and updates (you can opt out of these communications at any time).

Improvement of Our Services: To enhance the functionality of our website and services based on your feedback and usage patterns.

Legal Obligations: To comply with legal obligations, such as responding to requests from law enforcement or regulatory authorities.

We will never share your mobile information with third parties for marketing purposes without your explicit consent.

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us with customer support, payment processing, and website maintenance.

Legal Requirements: We may disclose your information when required by law or if we believe it is necessary to comply with a legal process, protect our rights, or prevent fraud.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

We will not transfer your personal data to external organizations without your consent, except as required by law or as necessary to provide our services. We have implemented strict access controls and data protection measures to prevent unauthorized sharing of your information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request corrections to any inaccurate or incomplete personal information.

Deletion: You can request that we delete your personal information, subject to any legal obligations.

Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send. To opt out of SMS communications, reply 'STOP' to any message you receive from us.

Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Elite Insurance Group. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Elite Insurance Group
Email: service@eliteinsgroup.org
Phone: (865) 687-5140
Address: 113 Legacy View Way Knoxville, TN 37918